In cities across the US and the globe, you can procure a driver to come pick you up and take you where you want to go with a simple tap on your smart phone. Uber is one of many tech start-ups (Lyft, SideCar) that are a part of the growing "transportation network" providing competition to traditional transportation services. Is Uber Keeping Riders Safe?
The alarming concern is that almost anybody can now sign up to be in Uber's new service, UberX. This has led to a host of complaints against the company for negligent hiring practices, particularly questionable driver background checks. It's simple. Nobody wants to procure a driver associated with a company that they can't trust to provide safe drivers.
Less than two weeks ago Uber, shared plans of beefing up safety measures and adding regular motor vehicle checks on their blog. That's a great step forward for the company, but it may not be enough. The reality is the more data you have about your drivers, the more accurate story you have. This is a big reason why more and more safety managers are opting to check records on a continuous basis. It provides them greater peace of mind knowing that they'll receive an email the instant any employees' status changes to reflect newly issued driver citations, speeding tickets, suspensions, revocations, etc.
Regular background checks could be performed as little as twice a year, thus contributing to huge gaps in time where you could be unknowingly employing a fraudulent driver!
When lives are at risk, companies should take an even greater proactive approach to safety. Driving is the most dangerous work related activity performed by employees, and drivers' habits are the leading cause of accidents.
Uber, and all companies who either employee fleet drivers, or offer a service that uses fleet drivers, should consider the benefits of Continuous Driver Monitoring Service (opposed to no checks or some checks).